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"Since COVID I have participated in many webinars/virtual learning. This has without doubt been the most rewarding and helpful one that I have participated in." - Macmillan Cancer Support participant

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"Vicarious trauma (VT) is the process of change that happens because you care about other people who have been hurt and feel committed or responsible to help them. Over time this process can lead to changes in your psychological, physical and spiritual wellbeing."

Dr Laurie Anne Pearlman and Lisa McKay, Headington Institute (2008)

If your role involves supporting people who are suffering, the information on this website is here to support you!


About VT

Vicarious Traumatisation is relevant to anyone who supports other people who are suffering.


About Empathy

Understanding how your empathy plays a role in VT.


Building Resilience

Research into VT across the globe, universally identifies three elements - as what helps to build VT resilience.



Training for organisations on VT and Self-care on a bespoke basis, ensuring we provide what works best for you.



Mark and Lisa are available as therapists and as trainers for contact by individuals and organisations.



"Since the start of the global Covid-19 Pandemic, Lisa Nel and Mark Stancombe have provided evidence-based resources and training of exceptional quality for Macmillan's frontline healthcare professionals."


Useful not just for counsellors – but for other professions. I just wish all managers could be made to attend this course!

Counselling Group, Basingstoke

I will encourage my colleagues to register. This is so helpful.

Online Workshop participant

Very well-structured day. Good mix between theory and activities. The presenter clearly has the knowledge, experience and the passion shines through.

MHFA - Cisco International Ltd

This is really helpful. I can’t express how this will help me and hearing other experiences is really good and how we are able to share and support. Thank-you.

Online Workshop participant

The workshop was valuable not only professionally but also personally. It has given me great impetus to look after myself much more! The day was excellent – I loved the ‘team approach’ from the trainers…

Children's Hospice Care Worker